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ABOUT US

EMPIRE TOURS USA, Inc

1-212-380-1447

We are a sightseeing tour company specialised in multilingual services around United State. All our affiliates’ offices: EMPIRE TOURS USA, EMPIRE TOURS SPAIN, EMPIRE TOURS BRAZIL, EMPIRE TOURS COLOMBIA, EMPIRE TOURS PERU, EMPIRE TOURS MEXICO, EMPIRE TOURS URUGUAY, EMPIRE TOURS PORTUGAL and EMPIRE TOURS ITALY  are permanent member of our TEAM that working for you and your business. Our Regular Services looks like VIP services. We do the services “Door to Door”

Empire Tours Services

 

Individual and Groups hotel reservations (USA)

Regular Tours and Full Days Tours are Guaranteed Departures in English, Spanish, Portuguese and Italian

VIP and Regulars reservation in any Attractions, Shows, Theaters and Sport Events (USA)

Assistance 24/7 in your language.

Incentive Groups

 

Empire Tours Groups & VIP

With over 10 years of experience in developing, marketing and selling all forms of travel to include: Individual Hotels, Attractions, Group Tours, Group Packages, Flight and Cruise Charters, Ski Holidays, and many more forms of travel, our sales and marketing team is ready to, plan and create any package, group or service you may require.

Professional Organizations

We are recognized member's of “New York City and Company", this is your guarantee of professionalism, dedication and service.

 

Terms and Conditions

 

Reservations: Reservations for all tours and services can be made, online, by telephone 212-380-1447 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it . You have to get your “Confirmation Number”, if you do not  have this number, your reservation is not in our system. If you made your reservation outside United States, you must contact to your local provider.

Please use the following format:

1. Tour Name 4. Passenger’s Full Name
2. Date of Service 5. Special Instructions
3. Number of Passengers 6. Ages for children

 

Confirmation: All online bookings are confirmed at the time of booking, all other tours will be confirmed within 24 hours. All bookings will be considered final at the time of booking. Please note that a booking is only considered changed or cancelled when you are in receipt of a cancellation number. Receipt of confirmation or payment constitutes acceptance of terms and conditions of tour participation outlined below.

 

Payment Procedure: All prices are quoted in US Dollars. All tours are payable upon reservation. Prepayment is due 21 days prior to departure by agency check drawn on a US bank or by wire transfer drawn on our account number. Final payment must be received on schedule; reservations without payment will be automatically cancelled.

Escorted Tours


Tour Prices Includes:
Hotel accommodations, taxes and baggage handling. (Luggage is limited to one piece per person). All sightseeing and admissions as indicated in the itinerary. Deluxe air conditioned bus or van.
Services of a professional escort Tour Guides
All tours are operated in English, Italian, or Spanish. Portuguese under request.

Not included in Tour Price: Any air transportation, insurance or optional services not included in the itinerary, personal expenses including but not limited to telephone calls, room service, liquor, or laundry and tips to drivers, guides and escorts.

Hotel Accommodations: Prices are based on two people sharing a room. The hotels listed in this brochure are used on most departures; however, hotels of an equivalent category may be use.

Cancellation Policy: Within 7 – 14 days the cancellation penalty is $ 100.00 per person.
Within 7 days of departure full cancellation penalty applies.

Vouchers: All vouchers for escorted tours must state clearly information received in our confirmation including tour name, date of departure, confirmation number, passenger names, and room type. Pre and Post hotel vouchers must be issued separately.

Proof of Citizenship: All passengers are required to have proper identification when entering or leaving the United States. On tours traveling to Canada clients have the responsibility to make sure in advance that visa requirements are met.

General Information: For the comfort and safety of all passengers the following conditions apply:
Smoking is not permitted on the motor coach. Stops are provided en route.
Seat Rotation occurs at least once a day Empire Tours US, reserves the right to refuse carriage to passengers whose behavior makes it a hardship to the tour escort to conduct the tour or for the tour passengers general well being or enjoyment of the tour program.

Responsibility and liability: Empire Tours USA, Inc. is an independent contractor that acts as a ground operator for suppliers featured in this document. The responsibility of the operator is strictly limited. The operator does not own or operate any of the services provided including but not limited to transportation, hotel accommodation or restaurants.

If the services included in the tour cannot be delivered or there are any changes in the itinerary beyond the control of the operator, Empire Tours USA reserves the exclusive right to make any change to the itinerary or price without prior notice. Empire Tours USA is not responsible if the tour will not visit any sites featured in the program due to weather natural disasters, late flights, sickness, accidents or any other reason beyond our control. In this event there is no refund for services not used including hotels. The tour participant agrees that neither Empire Tours US, nor its affiliates shall be liable for any delay, damage, loss, personal injury, and death and property loss resulting from any action or omission. Tour participant agrees to seek with any entity providing goods or services of the trip.